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Professional Standards Officer

Reference JTDCMMHPET

Location Peterborough

This role involves but is not limited to: 

Following the on boarding process:

  • Ensuring correct and full usage of the CMS.
  • Ensuring Consultants are following precedents, policies and procedures.
  • Identifying any training requirements and arranging re-training.
  • Identifying and analysing any potential risk to the firm, ensuring this is dealt with and resolved, flagging as necessary to the Professional Standards Manager, Legal Head or Director.

On-going Monitoring

  • Monitoring file levels and working with Consultants to keep them within Lexcel standards. 
  • Ensuring files are archived correctly in tandem with other departments.
  • Ensuring closed files are received
  • Providing support with any MOL queries.
  • Carrying out hard close declarations.

Requirements:

  • Previous experience of working in a large law firm desirable.
  • Ability to communicate and build positive business relationships at all levels.
  • Ability to manage own workload. 
  • Strong verbal and written communication skills. 
  • Ability to work well as part of a team as well as independently. 
  • Ability to work in extremely pressurised environments. 
  • Critical thinking ability.
  • Up to date knowledge of policies and IT systems.
  • Sound understanding of regulatory duties.
  • Strong data analysis.
  • Problem solving skills. 
  • Be happy to travel where necessary.
  • Strong understanding of the business. 
  • Commitment and dedication to the business.
  • Understanding and commitment to the company’s core values.

Company Core Values:

Aspire: To challenge convention, an entrepreneur with energy for change. To be the best we can be.

Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth.

Integrate: Bring together people and systems into a cohesive force.

Commit: To work with integrity and invest in long term relationships, creating a strong market position and delivering sustained commercial advantage.


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