Case study - group redundancy claim

Background

A large pharmacy chain was taken over by another retail chain. Our clients were given very little notice that their roles would be made redundant, largely because staff in the acquiring business were already performing the same roles. This was unfair treatment for a number of reasons. In the end we represented about 40 of these clients in a group claim against the acquiring business.

Client objectives

The clients who were all made redundant, sought compensation and references. We were able to assist on a non-win, no-fee basis, which was appreciated as all of the group had lost their jobs. A couple of members of the group were “spokespeople” for the entire group, and we sent regular email updates to all clients so they all felt equally involved.

Support we provided to our clients

We had to defend our clients’ rights by making a multiple claim to the Employment Tribunals. We cited failures in the consultation process, and the unfairness inherent in the redundancies coming only from the business which had been taken over. The claims were strong, and we made clear that we were prepared to go to trial to obtain a fair outcome for our group of clients.

Resolution

The acquiring business blinked first and conceded that aspects of its processes were flawed. We negotiated an offer of settlement, which all clients discussed in advance. When the offer came, the group took our advice that the offer was reasonable and was worthy of acceptance. Some clients received nearly £10,000.00 each. Many of our clients commented that they felt they had achieved justice and they were also grateful that they could make their claims as one group acting in solidarity.