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Our Director’s Award Programme was established to recognise and celebrate team members who consistently go the extra mile to exceed client expectations, embodying our firm’s dedication to smart, modern law.
Each quarter, employees have the opportunity to nominate their colleagues for the prestigious Corporate Award. This process is distinct from the Legal Director’s Award, which is based on client testimonials carefully picked by our award-winning Client Care team. Additionally, the Team Director Award offers a unique chance to recognise entire teams, highlighting collective accomplishments and collaboration.
Final decisions for all three award categories are thoughtfully made by Helen Lobozzo, Partner and Head of Client Care, alongside Adrian Jaggard, CEO of AIIC and Taylor Rose.
A highly anticipated event each quarter, the programme involves gathering client feedback and reviewing nominations, spotlighting the exceptional dedication of colleagues who consistently deliver outstanding customer services.
We would like to congratulate our fourth quarter 2024 director award winners:
Corporate Champion – Thomas Manning
· Team Award – Legal Support Operations Admin Team (LSO)
Cassey-Ann Sharman has been awarded the Legal Director Award for her exceptional client care and unwavering dedication. Clients consistently commend her professionalism, clarity and proactive approach. One client shared how Cassey-Ann immediately put them at ease, offering reassurance and open communication from the start. Another client, facing health challenges during a stressful property transaction, expressed deep gratitude for Cassey-Ann’s compassionate support, describing how she took on a protective role, easing their burden and ensuring a seamless process. Her diligence, efficiency and commitment to client well-being make her truly deserving of this recognition, exemplifying the high standards upheld at Taylor Rose.
Thomas Manning has earned the Corporate Director Award for his exceptional dedication and commitment to the ODM team. Known for consistently going above and beyond, Thomas is always ready to step in and assist whenever urgent tasks arise, ensuring that everything runs smoothly. His reliability, proactive approach and unwavering support make a significant impact on both his colleagues and the wider team. Thomas’s hard work and dedication truly embody the values of Taylor Rose, making him a deserving recipient of this recognition.
The LSO Admin team has received team has received the Team Director Award for their outstanding support and dedication to the business. Often the unsung heroes, they seamlessly manage file log-ons and new business under tight SLAs while also providing crucial support wherever needed. Their success is a testament to the team’s deep knowledge, strong organisation, and meticulous planning ensuring that all tasks are completed efficiently and to a high standard. This well-earned recognition highlights their vital role in keeping operations running smoothly and exemplifies their commitment to excellence at Taylor Rose.
Adrian Jaggard shares: “The quarterly review of nominations is always an inspiring and proud moment, as it allows us to recognise the dedication and commitment that each team member brings to delivering exceptional service. The team award, in particular, celebrates the collective excellence and collaboration that are essential to our firms success.”
“On behalf of the Directors, I want to extend our heartfelt thanks to all our winners for their unwavering efforts in consistently providing outstanding service. Your dedication is the cornerstone of our firm’s continued success, and we truly appreciate all your hard work,” he concluded.
Congratulations to Cassey Ann, Thomas and the LSO Admin team, our well deserved Q4 Director Award Winners!
Get in touch
If you would like to speak with a member of the team you can contact us on:
CEO
Adrian is a Solicitor and Founding Director of Taylor Rose Solicitors, he currently holds the position of CEO. Adrian is a graduate of a GDL, LPC and a MA in law and business.
Originally practiced in costs law, co-founding Jaggards. He spent much...