This role involves but is not limited to:

·         Deliver a high-quality collections process to all fee earners within the business and monitor the effectiveness of the process.

·         Be the end of the collection process for all fee earning departments by escalation from the Credit Controllers.

·         Negotiate payment plans where appropriate.    

·         Support the billing write off process and ensure any material amounts are brought to the attention of the Revenue Manager.

·         Keep detailed notes on Elite 3e of all collection activities.  

·         Use of MCOL to chase the most delinquent accounts.

·         Completion of proof of debt and other insolvency forms.  Correspondence with Insolvency Practitioners.

Requirements:

·         Experience of credit control procedures preferably gain within a law firm including litigation.

·         Understanding of SRA regulations and regulatory environment.

·         Ability to plan and prioritise, produce high-quality work while handling multiple projects.

·         High levels of accuracy and attention to detail.

·         Resilience and ability to challenge appropriately.

·         Good working knowledge of Microsoft packages.

·         Ability to work under own initiative.

·         Strong communication skills. 

·         Ability to multi-task and meet deadlines.

·         Experience working in elite 3e preferred but not essential.

Company Core Values:

Aspire: To challenge convention, an entrepreneur with energy for change. To be the best we can be.

Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth.

Integrate: Bring together people and systems into a cohesive force.

Commit: To work with integrity and invest in long term relationships, creating a strong market position and delivering sustained commercial advantage.