This role involves but is not limited to: 

·         Referencing, organising, and filing documents

·         Dealing with colleague queries regarding incoming post and documents

·         Excellent communication skills

·         Ability to problem solve

·         Monitoring and actioning incoming LSO tickets and emails 

·         Filing of original documents into central store

·         Accepting/processing client documentation

·         Certifying ID documents

·         General admin duties

·         Covering holidays and sickness of team members

·         Training new members of the team as necessary

·         Assisting the document control team to ensure cover for all tasksin the wider team.

Requirements:

·         A professional, flexible and reliable attitude and approach 

·         Strong organisational skills

·         Customer focus with a proactive “can do” attitude

·         Strong communication skills & ability to communicate at all levels and across all departments.

·         Able to work within a team as well as independently.

·         Able to demonstrate initiative, strong work ethic and ability to problem solve.

·         Ability to prioritise workload.

·         Acute attention to detail.

·         Willingness to learn new skills and adapt to change.

·         Have a good understanding of Microsoft office and ability to learn use of case management systems.

·         Conveyancing experience/knowledge is advantageous.

Company Core Values:

·         Aspire: To challenge convention, an entrepreneur with energy for change. To be the best we can be.

·         Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth.

·         Integrate: Bring together people and systems into a cohesive force.

·         Commit: To work with integrity and invest in long term relationships, creating a strong market position and delivering sustained commercial advantage.